Terms of use

Terms and Conditions of Use
These terms and conditions (hereinafter – the “Terms”) represent the legally significant requirements of Online Technologies LLC when Online Technologies LLC provides third parties with access to the website http://tchaikovskyacademy.by/ (hereinafter – the “Site”), its functionality and information provided through the Site.
Use of the Site and ordering of services through the Site can only be done by a person of legal capacity and of legal age in accordance with the applicable law.
By using the Site and its individual features, the person using the Site agrees to be bound by these Terms and Conditions.
Terms and definitions used in the Terms and Conditions and other legally relevant documents posted on the Site.
Order – the User’s request for services selected by the User on the Site, duly executed and formed through the Site.
Contractor (IP Sheberstov M.K. TIN 370209313914, http://tchaikovskyacademy.by) – a person who enters into relations with the User under a contract for the provision of services or performance of work and assumes obligations to the User on the basis of the order made by the User on the website.
Complex of services – a set of services (two or more), the order for which can be placed by the User on the Site.
My Account – a separate section of the Site that allows the User to access additional functionality, including but not limited to the following:
viewing of previously made orders and purchased services through the Site;
confirmation and payment of service orders previously viewed and (or) formed but not paid for by the User;
saving and changing the information required to make an order through the Site.
Online Technologies LLC, UNP: 193725039, a legal entity registered at the address: Republic of Belarus, 220088, Minsk, Zakharova str. 59, office 307, being the owner of the domain and the right holder of the Website, where the information about the services of the Contractors available for ordering is placed. At the same time Online Technologies LLC is authorized by the Contractor to accept money from Users ordering services or works of the Contractors, information about which is placed on the Site.
User – a legally capable natural person who uses the Site and has acceded to these Terms and Conditions of his/her own free will and in his/her own interest, or in the interest of the person he/she represents. The User is obliged to carefully read the legal information on the Site.
Site – a software product, accessed on the Internet site at http://tchaikovskyacademy.by/ and its subdomains, designed for the purpose of searching and providing, based on requests and functionality of the service, information about works and services offered for purchase by third parties.
Under the Terms and Conditions, third parties are granted the right to use the Site within the limits of its functionality.
The laws of the Republic of Belarus shall apply to these Terms and Conditions and other legally binding documents published on the Site.
In the event that links on the Site lead to web pages or sites on the Internet created by third parties, Online Technologies LLC is not responsible for the quality of such web pages or sites, as well as for the content posted on such web pages or sites.
Access to the Site is provided “as is” on a free of charge basis. Online Technologies LLC does not guarantee continuous and uninterrupted access to the Site. Online Technologies Ltd. is not responsible for failures and interruptions in the work of the Site and the loss of information caused by them.
When using the Site, you are prohibited from:
use software and perform actions aimed at disrupting the normal functioning of the Site or obtaining unauthorized access to information posted on it;
use software for automatic collection of information on the Site and/or interaction with the Site and its functionality without special written permission of Online Technologies LLC;
perform actions that may lead to a violation or malfunction of the Site, as well as any actions aimed at circumventing the established restrictions. If a person using the Site prevents its normal functioning, Online Technologies LLC shall not be liable for any failures or incorrect functioning of the Site or its separate functionality;
use the Site in any other way than through the interface provided by Online Technologies LLC;
unlawful collection and processing of personal data of other persons, other information posted on the Site;
reproduce, duplicate, copy, provide access to the Site for a fee, or otherwise restrict access;
use the Site in commercial activities without a corresponding contract concluded with Online Technologies LLC;
use the Site for unlawful purposes;
use intellectual property objects placed on the Site without the permission of the right holder;
modify, improve, translate into other languages, decompile, disassemble, decode, emulate, disrupt, restore the source code of the Site or any part thereof;
use the Site on behalf of another person without proper authorization.
In case of violation of the Terms by a person, Online Technologies Ltd. reserves the right to limit or block access of such person to the Site in whole or in part without prior notice, as well as to file a claim for protection of its own rights.
Online Technologies LLC reserves the right to change the design of the Site, its content, functionality at any time without prior notice to the User, third parties.
Online Technologies LLC reserves the right to make changes to this document unilaterally without notifying Users. Persons using the Site are obliged to independently and regularly monitor changes published on the Site.
Online Technologies LLC does not guarantee the compliance of the Site and any information on it with the User’s goals and expectations, uninterrupted and error-free operation of the Site as a whole and its individual functions.
Online Technologies LLC is not liable to the User or third parties as a result of the use or inability to use the Site and the information posted on it.
The User realizes and agrees that he/she must independently assess all risks associated with the use of information posted on the Site, including the assessment of its reliability, completeness, safety, legality or usefulness.
Online Technologies LLC is not responsible for the availability of resources linked to the Site, including the availability of the Providers’ sites, as well as for the compliance of such resources with legal requirements.
Except as expressly provided by law, Online Technologies LLC is not responsible for the relevance and reliability of the information provided on the Site.
The User agrees that Online Technologies LLC is not responsible and does not compensate any losses (direct and (or) indirect) for failures, interruptions in the operation of portal services, incorrect operation of portal services, including those caused as a result of actions or inactions of third parties providing communication services.
Online Technologies Ltd. is not responsible for the operation of third party websites, through which the User can access the portal, including for the actions or inactions of third parties.
The User bears full responsibility for the confidentiality of his identification data (login and password), as well as for all actions performed under this login and password. Online Technologies LLC shall not be liable and shall not compensate for any losses (direct and (or) indirect) incurred due to unauthorized use of the User’s identification data by third parties.
The user bears all responsibility under the applicable law for the consequences resulting from the provision of inaccurate and (or) knowingly false contact information, and is liable for violation of the rights and interests of others as a result of such actions.
The User bears all responsibility according to the current legislation for illegal actions with bank cards or other means of payment, aimed at realization of the Order and its payment.
Payment for the Order is made by bank cards of the payment systems BELKART, VISA, MasterCard. Payment by bank card is made after verification and confirmation of the Order with redirection of the User to the payment gateway.
1.22.1. The User guarantees that he is the holder of the bank card, which is used to pay for the Order, and bears full responsibility to Online Technologies Ltd. and the Executor for violation of this guarantee. It is not allowed for the User to pay for the Order using a bank card, if he is not its holder.
1.22.2 When paying for the Order, the User – bank card holder enters the following bank card details: bank card number (without spaces), bank card expiration date, three-digit security code – these are the three digits on the back of the card. Transmission of this information is performed with observance of all necessary security measures. The payment gateway complies with the payment systems security standards and PCI DSS enhanced security standards. Confidentiality of the details specified by the User is guaranteed by the secure data transmission mode (SSL).
1.22.3. If the User’s issuing bank supports 3D Secure technology, the issuing bank may require the User – bank cardholder to undergo additional identification when paying for the Order in accordance with the requirements of 3D Secure technology. The necessity of additional identification and its method shall be determined by the issuing bank or payment gateway.
1.22.4 If the currency of the User’s bank card is different from the currency of the Order presented on this Website, the card issuing bank of the User converts the specified amount into the currency of the User’s card at its internal rate, thus the amount in the currency of the card may differ from the final cost of the Order. By making a payment, the User confirms that prior to payment the User has received information about the internal rate of the card issuing bank and the amount of the issuing bank’s conversion fee, and the User is familiar with the final price in the card currency.
1.22.5. Payment shall be deemed made after authorization of the User’s bank card by the issuing bank.
1.22.6 When paying by card, cash refunds are not allowed. The refund procedure is regulated by the rules of international payment systems.

In case of payment by bank payment card, cash refunds are not allowed.
Settlements with the Contractor in case of return of the paid for goods sum of money, in case of termination of the agreement on rendering services shall be made in the same form, in which the payment for goods, services was made, unless otherwise provided by the agreement of the parties.
The refund procedure is regulated by the rules of international payment systems.
The procedure of returning the goods is regulated by the Law of the Republic of Belarus dated January 9, 2002 N 90-З “On Protection of Consumer Rights”.
The user has the right to unilaterally refuse to fulfill the contract on performance of work (rendering of service) on condition of payment to the Contractor of actually incurred expenses, unless otherwise provided by the legislation.
In order to return the money to the bank card, it is necessary to fill in the “Application for refund”, which is sent at the request of the Contractor to the e-mail address and send it together with a copy of the passport to tch.online.academy@gmail.com.
The refund will be made to the bank card within 21 (twenty-one) working days from the date of receipt of the “Application for Refund” by the Contractor.
The term of consideration of the Application and refund starts to be calculated from the moment of receipt of the Application by the Contractor and is calculated in working days excluding holidays/weekends.

Contact information:
For technical questions related to placing and paying for orders on the Website, please contact Online Technologies LLC, e-mail: help@onlinetech.by, phone: +375 29 555-93-16.

Online Technologies LLC
UNP 193725039
Date of state registration: 24.11.2023 Issued by Minsk City Council
executive committee
Address: Republic of Belarus, Minsk, 220088, Minsk, Zakharova str. 59, office 307.
Phone: +375 29 555-93-16